{"id":3453734,"date":"2022-07-25T13:00:37","date_gmt":"2022-07-25T12:00:37","guid":{"rendered":"https:\/\/merazet.pl\/?page_id=3453734"},"modified":"2026-07-03T12:31:11","modified_gmt":"2026-07-03T11:31:11","slug":"reklamacja","status":"publish","type":"page","link":"https:\/\/merazet.pl\/en\/serwis-i-laboratorium-pomiarowe\/zglos-wzorcowanie-lub-naprawe\/reklamacja\/","title":{"rendered":"Complaint"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-0857d586 wp-block-columns-is-layout-flex\" style=\"margin-bottom:48px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-a64d2ac4 wp-block-group-is-layout-flex\">\n<h1 class=\"gb-text woo-archive-title gb-text-efb8d0a0\">Fill in the complaint form<\/h1>\n\n\n\n<h3 class=\"gb-text gb-headline-f28\">2.4 Complaint procedure:<\/h3>\n\n\n\n<p class=\"gb-text\">2.4.1 Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Shop (excluding the Product complaint procedure, which is indicated in points. 6 and 7 of the Terms and Conditions), the Customer may submit<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.4.2. in writing to the address: ul. J. Krauthofera 36, 60-203 Pozna\u0144<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.4.3. in electronic form via e-mail to: poczta@merazet.pl;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.4.4 It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of the irregularity; (2) the Client's request; and (3) the contact details of the complainant - this will facilitate and expedite the processing of the complaint by the Service Provider. The requirements given in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.4.5 The Service Provider shall respond to the complaint without delay, but no later than within 14 calendar days of its submission.<\/p>\n\n\n\n<p class=\"gb-text gb-text-6da495d9\"><strong>All fields marked with an asterisk are required!*<\/strong><\/p>\n\n\n\n<div class=\"gb-element-803c91e0\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-019418f8 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3453712-o1\" lang=\"pl-PL\" dir=\"ltr\" data-wpcf7-id=\"3453712\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3453734#wpcf7-f3453712-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/3453734#wpcf7-f3453712-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3453712\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pl_PL\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3453712-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<h4 class=\"wpcf7-toggle-title\">Contact form<\/h4>\n\n<h3>Contact person<\/h3>\n\n<label><span class=\"label\">First name and last name*<\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"osobakontaktowa01\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"osobakontaktowa01\" \/><\/span><\/label>\n\n<label><span class=\"label\">E-mail address*<\/span>\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\n<label><span class=\"label\">Phone*<\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-156\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-156\" \/><\/span><\/label>\n\n<h3>Billing<\/h3>\n\n<strong>Only fill in if the application is for a company.<\/strong>\n\n<label><span class=\"label\">NIP: <\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nip01\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nip01\" \/><\/span><\/label>\n\n<label><span class=\"label\">Company name: <\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nazwafirmy01\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nazwafirmy01\" \/><\/span><\/label>\n\n<label><span class=\"label\">Address: <\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"adres01\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"adres01\" \/><\/span><\/label>\n\n<h3>Device data<\/h3>\n\n<label><span class=\"label\">Device name*<\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Nazwaurzadzenia01\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Nazwaurzadzenia01\" \/><\/span><\/label>\n\n<label><span class=\"label\">Serial number*<\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"numerseryjny01\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"numerseryjny01\" \/><\/span><\/label>\n\n<label><span class=\"label\">Date of purchase*<\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"datazakupu01\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"datazakupu01\" \/><\/span><\/label>\n\n<label><span class=\"label\">Numer umowy<\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Numerumowy01\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Numerumowy01\" \/><\/span><\/label>\n\n<label><span class=\"label\">Numer faktury zakupu*<\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Numerfaktury01\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Numerfaktury01\" \/><\/span><\/label>\n\n<label><span class=\"label\">Additional information about the device and the reason for the complaint*<\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"opisdozakupu01\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"opisdozakupu01\" \/><\/span><\/label>\n\n<label><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-787\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-787\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> I agree to subscribe to the newsletter (only for information about the training and the area of \u200b\u200binterest of your company)<\/label>\n\n<label><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-994\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-994\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> I consent to the processing of personal data in accordance with the privacy policy* <a href=\"https:\/\/merazet.pl\/en\/o-firmie\/polityka-prywatnosci\/\">Privacy policy<\/a>*<\/label>\n\n<button class=\"wpcf7-submit\"><span>SEND<\/span><svg width=\"21\" height=\"20\" viewbox=\"0 0 21 20\" fill=\"none\"><path d=\"M3.47656 16.0417V3.95833L17.8195 9.99999L3.47656 16.0417ZM4.72656 14.1667L14.6016 9.99999L4.72656 5.83333V8.9102L9.24573 9.99999L4.72656 11.0898V14.1667Z\"\/><\/svg><\/button><span class=\"wpcf7-spinner\"><\/span><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Wype\u0142nij formularz reklamacji 2.4. Tryb post\u0119powania reklamacyjnego: 2.4.1. Reklamacje [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3453494,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-3453734","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reklamacja | Merazet Pozna\u0144<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklamacja | Merazet Pozna\u0144\" \/>\n<meta property=\"og:description\" content=\"Wype\u0142nij formularz reklamacji 2.4. Tryb post\u0119powania reklamacyjnego: 2.4.1. Reklamacje [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/merazet.pl\/en\/serwis-i-laboratorium-pomiarowe\/zglos-wzorcowanie-lub-naprawe\/reklamacja\/\" \/>\n<meta property=\"og:site_name\" content=\"Merazet Pozna\u0144\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-03T11:31:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/merazet.pl\/wp-content\/uploads\/2022\/02\/sklep-stacjonarny-merazet2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/merazet.pl\\\/serwis-i-laboratorium-pomiarowe\\\/zglos-wzorcowanie-lub-naprawe\\\/reklamacja\\\/\",\"url\":\"https:\\\/\\\/merazet.pl\\\/serwis-i-laboratorium-pomiarowe\\\/zglos-wzorcowanie-lub-naprawe\\\/reklamacja\\\/\",\"name\":\"Reklamacja | Merazet Pozna\u0144\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/merazet.pl\\\/#website\"},\"datePublished\":\"2022-07-25T12:00:37+00:00\",\"dateModified\":\"2026-07-03T11:31:11+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/merazet.pl\\\/serwis-i-laboratorium-pomiarowe\\\/zglos-wzorcowanie-lub-naprawe\\\/reklamacja\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/merazet.pl\\\/serwis-i-laboratorium-pomiarowe\\\/zglos-wzorcowanie-lub-naprawe\\\/reklamacja\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/merazet.pl\\\/serwis-i-laboratorium-pomiarowe\\\/zglos-wzorcowanie-lub-naprawe\\\/reklamacja\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Serwis i Laboratorium\",\"item\":\"https:\\\/\\\/merazet.pl\\\/serwis-i-laboratorium-pomiarowe\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Wype\u0142nij formularz wzorcowania, kalibracji lub naprawy\",\"item\":\"https:\\\/\\\/merazet.pl\\\/serwis-i-laboratorium-pomiarowe\\\/zglos-wzorcowanie-lub-naprawe\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Reklamacja\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/merazet.pl\\\/#website\",\"url\":\"https:\\\/\\\/merazet.pl\\\/\",\"name\":\"Merazet Pozna\u0144\",\"description\":\"Sprzeda\u017c i serwis aparatury kontrolno-pomiarowej, urz\u0105dze\u0144 laboratoryjnych, element\u00f3w automatyki, miernik\u00f3w wielko\u015bci elektrycznych i nieelektrycznych oraz urz\u0105dze\u0144 dla budownictwa i geodezji. Naprawy serwisowe, wzorcowania, kalibracje, przegl\u0105dy i konserwacje. Jako\u015b\u0107 potwierdzona certyfikatem ISO 9001.\",\"publisher\":{\"@id\":\"https:\\\/\\\/merazet.pl\\\/#organization\"},\"alternateName\":\"Merazet S.A.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/merazet.pl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/merazet.pl\\\/#organization\",\"name\":\"MERAZET Sp\u00f3\u0142ka Akcyjna\",\"alternateName\":\"Merazet\",\"url\":\"https:\\\/\\\/merazet.pl\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/merazet.pl\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/merazet.pl\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/merazet-transparent-logo-1.png\",\"contentUrl\":\"https:\\\/\\\/merazet.pl\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/merazet-transparent-logo-1.png\",\"width\":200,\"height\":54,\"caption\":\"MERAZET Sp\u00f3\u0142ka Akcyjna\"},\"image\":{\"@id\":\"https:\\\/\\\/merazet.pl\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Reklamacja | Merazet Pozna\u0144","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_GB","og_type":"article","og_title":"Reklamacja | Merazet Pozna\u0144","og_description":"Wype\u0142nij formularz reklamacji 2.4. Tryb post\u0119powania reklamacyjnego: 2.4.1. Reklamacje [&hellip;]","og_url":"https:\/\/merazet.pl\/en\/serwis-i-laboratorium-pomiarowe\/zglos-wzorcowanie-lub-naprawe\/reklamacja\/","og_site_name":"Merazet Pozna\u0144","article_modified_time":"2026-07-03T11:31:11+00:00","og_image":[{"width":600,"height":400,"url":"https:\/\/merazet.pl\/wp-content\/uploads\/2022\/02\/sklep-stacjonarny-merazet2.jpg","type":"image\/jpeg"}],"twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/merazet.pl\/serwis-i-laboratorium-pomiarowe\/zglos-wzorcowanie-lub-naprawe\/reklamacja\/","url":"https:\/\/merazet.pl\/serwis-i-laboratorium-pomiarowe\/zglos-wzorcowanie-lub-naprawe\/reklamacja\/","name":"Reklamacja | Merazet Pozna\u0144","isPartOf":{"@id":"https:\/\/merazet.pl\/#website"},"datePublished":"2022-07-25T12:00:37+00:00","dateModified":"2026-07-03T11:31:11+00:00","breadcrumb":{"@id":"https:\/\/merazet.pl\/serwis-i-laboratorium-pomiarowe\/zglos-wzorcowanie-lub-naprawe\/reklamacja\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/merazet.pl\/serwis-i-laboratorium-pomiarowe\/zglos-wzorcowanie-lub-naprawe\/reklamacja\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/merazet.pl\/serwis-i-laboratorium-pomiarowe\/zglos-wzorcowanie-lub-naprawe\/reklamacja\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Serwis i Laboratorium","item":"https:\/\/merazet.pl\/serwis-i-laboratorium-pomiarowe\/"},{"@type":"ListItem","position":2,"name":"Wype\u0142nij formularz wzorcowania, kalibracji lub naprawy","item":"https:\/\/merazet.pl\/serwis-i-laboratorium-pomiarowe\/zglos-wzorcowanie-lub-naprawe\/"},{"@type":"ListItem","position":3,"name":"Reklamacja"}]},{"@type":"WebSite","@id":"https:\/\/merazet.pl\/#website","url":"https:\/\/merazet.pl\/","name":"Merazet Pozna\u0144","description":"Sale and service of control and measurement equipment, elements of devices, elements, meters, non-electrical devices and devices as well as devices for devices and geodesy. Service repairs, calibrations, calibrations, inspections and maintenance. Quality confirmed by the ISO 9001 certificate.","publisher":{"@id":"https:\/\/merazet.pl\/#organization"},"alternateName":"Merazet S.A.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/merazet.pl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/merazet.pl\/#organization","name":"MERAZET Sp\u00f3\u0142ka Akcyjna","alternateName":"Merazet","url":"https:\/\/merazet.pl\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/merazet.pl\/#\/schema\/logo\/image\/","url":"https:\/\/merazet.pl\/wp-content\/uploads\/2021\/12\/merazet-transparent-logo-1.png","contentUrl":"https:\/\/merazet.pl\/wp-content\/uploads\/2021\/12\/merazet-transparent-logo-1.png","width":200,"height":54,"caption":"MERAZET Sp\u00f3\u0142ka Akcyjna"},"image":{"@id":"https:\/\/merazet.pl\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/merazet.pl\/en\/wp-json\/wp\/v2\/pages\/3453734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merazet.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/merazet.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/merazet.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/merazet.pl\/en\/wp-json\/wp\/v2\/comments?post=3453734"}],"version-history":[{"count":9,"href":"https:\/\/merazet.pl\/en\/wp-json\/wp\/v2\/pages\/3453734\/revisions"}],"predecessor-version":[{"id":4516091,"href":"https:\/\/merazet.pl\/en\/wp-json\/wp\/v2\/pages\/3453734\/revisions\/4516091"}],"up":[{"embeddable":true,"href":"https:\/\/merazet.pl\/en\/wp-json\/wp\/v2\/pages\/3453494"}],"wp:attachment":[{"href":"https:\/\/merazet.pl\/en\/wp-json\/wp\/v2\/media?parent=3453734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}